Beyond Jobs: Why India Should Build GCC-Anchored Industrial Ecosystems
I. Beyond the GCC: Rethinking India's Next Phase of Technological Development The recent NASSCOM report on India's Global Capability Centre (GCC) landscape marks an important evolution in how these centres are understood. Rather than portraying GCCs merely as offshore delivery centres or back-office operations, the report recognises their growing role in enterprise Artificial Intelligence (AI), product engineering, digital platforms, and strategic decision-making within multinational corporations. This is a welcome shift. It reflects a reality that has been steadily unfolding over the past several years: many GCCs have moved well beyond the support functions with which they were once associated. Indeed, the transformation of GCCs mirrors broader changes in the global economy itself. As AI, cloud computing, industrial software, digital engineering, and data-driven decision-making reshape how organisations compete, multinational companies are increasingly entrusting their Indian ...