The Last Mile Belongs to the State: A Case for PSU-Anchored First & Last Mile Connectivity in India
A recent BBC article (published on 19 April) claimed that India's metro systems are struggling to attract passengers. The article attracted immediate backlash on Indian social media — commuters from Delhi, Bengaluru, Mumbai etc narrated experiences of travelling in trains so packed that finding standing space was difficult. The BBC piece was rightly criticised for being high on narrative and low on data. But buried within it was a signal worth extracting: at certain stations, ridership is genuinely thin. Not because the metro is unwanted, but because many stations — even in megapolitan cities — have no reliable first or last mile connectivity. The metro arrives. But nothing is waiting on the other side. This is not an anecdote. It is a structural deficiency, and it is replicated across India's public transport systems — at small railway stations after dark, at hill-town bus terminals, and at newly opened metro stations in urban peripheries where the surrounding neighbourhood ha...