Beyond Jobs: Why India Should Build GCC-Anchored Industrial Ecosystems
I. Beyond the GCC: Rethinking India's Next Phase of Industrial Development . NASSCOM's annual report on India's Global Capability Centre (GCC) landscape, released on 3 July, marks an important milestone in understanding how these centres are evolving. The report says that India's GCCs are no longer simply executing global mandates but are increasingly shaping them. The report identifies four structural shifts driving this transformation: the growing responsibility of Indian GCCs in leading enterprise AI adoption; the shortening journey from operational centres to strategic hubs: the migration of enterprise authority towards India; and, perhaps most significantly, the need for GCCs to move beyond managing partners towards co-creating with them. Taken together, these shifts reflect a profound change in the role of GCCs within multinational enterprises. As Artificial Intelligence (AI), cloud computing, digital engineering, enterprise software, and advanced analytics reshap...