India’s GCC Bottleneck: Why Metros Can’t Hold It All — And What States Must Do
Over the past decade, India has emerged as the global nucleus of Global Capability Centers (GCCs) — offshore hubs set up by multinational corporations to manage IT, engineering, design, and even core R&D work. There are now around 1,900 GCCs in India as of mid-2025, with projections pointing to 2,500+ by 2030. This includes not just the usual IT players — Microsoft, Google, SAP, Bosch, Oracle — but also banks like JPMorgan Chase, insurers like Swiss Re, automakers like Mercedes-Benz, and pharma majors like GSK and Pfizer. Even aerospace and advanced robotics companies are setting up shop. Global companies choose India for GCCs for 3 key reasons: - - Cost advantage (up to 3x lower than in the West) - Abundant and easily up-skillable tech talent - Favourable work ethic and English fluency But now, this model is facing stress. The Metro Overload India’s success in attracting GCCs is also its Achilles heel: most of these centers are concentrated in four or five cities — Beng...